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TRICARE redesigns online prescription service

PETERSON AIR FORCE BASE, Colo. -- Do you know you can refill prescriptions using TRICARE Online?

The online service now offers an enhanced Prescription Refill feature allowing beneficiaries to order their prescription refills at their preferred military hospital or clinic pick-up location quickly and easily. Individuals may now access pharmacy and prescription data as well as the status of refills, which lets them know when the prescription is ready to be picked up 24-hours a day.

On Feb. 1, 21st Medical Group pharmacies at Peterson and Schriever Air Force Bases started using for online ordering of prescription refills.

TOL email and text notifications are also available for refill requests. Your TOL account will display a notification message confirming request and informing you when you can pick up your refill(s). You can also schedule alerts by email and text to remind you when your prescription needs to be refilled, and prompt you if you forget to pick-up a prescription. TOL also offers a convenient link to the TRICARE Mail Order Pharmacy if you prefer to schedule home delivery.

Refilling a prescription is easy. To refill an active prescription using TOL follow the simple steps below:

- Go to and click "Log In".
- Log in with your DS Logon Premium (Level 2), DoD CAC or DFAS myPay credentials. If you do not have DS Logon credentials, click "Register".
- Click 'Rx Refill' option on the TOL home page or top navigation bar to request one or more refills.
- Confirm your primary military treatment facility (MTF) or select a different MTF from the drop-down box.
- Select your prescription(s) to refill, choose a "Pharmacy Pick-up Location" and click "Submit" to refill your request. (For 21st Medical Group pharmacies, select "Peterson AFB Refill" to pick up at the Peterson Satellite pharmacy or "Schriever AFB Refill" to pick up at the Schriever AFB clinic.)
- Request refills for your family members by selecting the "Request Refill by Rx Number" option. Enter up to six prescription numbers. Choose Pharmacy pick-up location, then submit your refill request.

TOL is available to all of our enrollees (including retirees and family members) from your home computer. Remember that TOL has many other features: scheduling appointments, setting up text & email appointment reminders, and reviewing lab and radiology results.

If you haven't been to the site lately, please check out all the great upgrades! Likewise the TRICARE pharmacy website,, has been upgraded to assist with copay and any other benefit questions.
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